Can’t Log in to My PayPal Account

PayPal has revolutionized online payments. PayPal is used by millions of people worldwide to send money and receive it. PayPal is not perfect. There are many glitches that can affect thousands, or even millions of users. Login problems are responsible for half of all the issues reported by users. Let’s find out why they happen and what you can do to fix them.

How can I not log in to my PayPal account?

Are PayPal’s Problems Right Now?

First, make sure you check that PayPal is not affected by known issues. You can check the official Twitter account or visit DownDetector for similar complaints.

Perhaps Your current location is the culprit

You can disable any VPNs or other tools that mask your IP address and log in again. If you try to log in from a different country, the platform may not allow you access your account.

This is a temporary security measure, and you should be able use your account within a few hours. Make sure that you log in from a secure location.

Verify the settings of your keyboard

Multiple users may have access to your computer. This could mean that someone has changed the layout of the keyboard and you are not typing what you believe you are typing. To verify that you are entering the correct password, open a text editor.

Windows 10 users can click the system language icon in the lower right corner of their screen. You must ensure that you are using the correct keyboard layout.

Navigate to System Preferences on Mac. Select Keyboard and click the input Sources tab. Tweak your settings, if necessary.

Clear the Cache

You might have problems logging into your PayPal account due to extensions or cache in your browser. Clear your browser’s cache and cookies. Disable all extensions. Re-enter your account. If the problem persists, turn on Incognito Mode to check the results. Alternativly, you can access your account using a different browser.

Updating your PayPal App

You can also check whether a newer version of the PayPal app is available to download if you are on Android or iOS. Open the Google Play Store app and search for PayPal. Click the Update link.

Contact PayPal support if you have tried all of the above but still cannot access your account.


It is very annoying to not be able to access your PayPal account when you need it most, especially if you have to make an urgent payment. Clear your browser cache, cookies, and disable your VPN to fix the problem. Or, you can use another browser. Check for any updates if you are using the mobile app. Are you having trouble logging in to PayPal? Are there other solutions? Please leave your comments below.

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